We wish to keep consumers advised of our services and therefore retain data for marketing purposes. From time to time consumers request that we stop providing them with information about our services.
In the event that this request is made then the data is anonymised & frozen within our system and put ‘beyond use’; this means that apart from the Data Protection Officers, the data will no longer appear to exist to all other members of staff, or be visible on any of our computer systems save for, the automated system checks carried out, which are compulsory in order for us to ensure they are not contacted again if they have asked not to be contacted or marketed to.
We have been advised by the ICO to have a granular Data Retention Table
From time to time consumers ask that their data be deleted.
Once a consumer’s data falls outside of our Legal Retention periods’, a consumer may insist that their data is deleted. As far as is reasonably possible we will delete the data and advise the consumer that as we acquire data from various legitimate sources, their contact details may be purchased and added back into our database which may therefore mean that they could be contacted in a future marketing campaign. At that point, they would be required to submit a request to invoke the companies Right to Erasure Procedure contained herein. As part of this procedure a consumer can either choose the right to be forgotten whereby their data is anonymised and frozen or insist their data be deleted again.
In the unfortunate event that we have a legal requirement to produce data by the courts, the police or other public authority, that request should be made in writing to The Data Protection Officers, details of which can be found below and/or on our website.
The Data Protection Officers will facilitate the unfreezing of the data within the system to comply with the public authorities to produce said data.
1) Data Retention Table – Potential Buyers & Tenants, Buyers & Tenants, or Occupants
We will retain your data for the following periods of time: